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LiveChat 6.1.1.0 - Download




About LiveChat

LiveChat is an online chat software solution for online customer service and support sales through website. LiveChat allows website owners to provide support over free live chat, invite website visitors to chat and never...

LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any additional software. At the same time operators have got even more functionalities: personal and automated chat invitations, web traffic monitoring and real-time visitor information are just basic features to start with. LiveChat application includes search engine icons to make easy recognizing referring website and keywords, the possibility of setting up link shortcuts, cobrowsing, opening links on customer side, using tag-based canned responses and transferring the customer between different agents without losing chat history. LiveChat allows holding multiple with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, integrations with CRM software (Salesforce, SugarCRM), ecommerce platforms (Shopify, ZenCart, Magento), CMS platforms (Joomla, Drupal, Wordpress), remote desktop tool (LogMeIn Rescue) and help desk software (Zendesk). For more complex implementations, group and department setup is possible with additional rights management. Shared chat history and advanced reporting and analytics section make LiveChat useful tool in online sales and support. The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, while the agents can provide support up to 5 times more effective than on the phone, capturing customers directly on the website and guiding them through the sales process. All the data transmission in LiveChat is processed with SSL encoded protocol, what guarantees top security level and safe communication channel in the company.



Previous Versions

Here you can find the changelog of LiveChat since it was posted on our website on 2013-01-30 15:52:20. The latest version is 6.1.1.0 and it was updated on 2024-03-19 17:17:25. See below the changes in each version.

LiveChat version 6.1.1.0
Updated At: 2010-12-08
Changes: - Tag-based canned responses with hints window - New chat window layout - Visitors IP filtering - Support for Salesforce, Sugar CRM, Zendesk, LogMeIn integrations - Work scheduler bar - Custom notifications
LiveChat version 5.2.1.65
Updated At: 2007-11-18
Changes: - NEW: coupon code functionality - NEW: works with SalesForce plugin - API updated - FIX: minor bugs fixes


Related Apps

Here you can find apps that are similar with LiveChat.



Disclaimer

External Download


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Users Rating:  
  4.3/5     4
Downloads: 826
Updated At: 2024-03-19 17:17:25
Publisher: LIVECHAT Software
Operating System: WinXP,WinVista,WinVista X64,Win7 X32,Win7 X64,Windows2000,Windows Vista Ultimate,Windows Vista Ultimate X64,Android,iPhone,iPod,Windows Media Center Edition 2005,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Home Basic X64,Windows Vista Home Premium X64,Windows Vista Business X64,Windows Vista Enterprise X64,Mac OS X 10.5,Mac OS X 10.4
License Type: Free Trial